Success and the two “R’s”
Personally I have found that there are two key ingredients to success, regardless of the desired outcome… Resolute and Resilience. For the Boston Red Sox to win the 2013 world series the entire team had to resolve to win the series despite the talent and pressure from the Cardinals, and remain resilient despite any losses […]READ MORE
Are you sending cryptic messages?
I spent some time working in the power industry where communication protocols require a three-way confirmation between all parties involved. In essence each message is repeated amongst the participants three times. Although it may seem like overkill, the intent is to ensure communications are clear. There’s still one problem though. Habits diminish communication quality. Despite […]READ MORE
How to build a self managed team
The most successful organizations I have worked with have one thing in common, their teams are self-managed. In this video I discuss the fundamental components of building self-managed teams, helping you to improve the velocity with which decisions are made. © Shawn Casemore 2013. All rights reserved.READ MORE
Capture your employees mind-space
Do you remember playing Monopoly when you were younger? For me it always began with fighting over who got the thimble and who got the race car. Despite being young, we played Monopoly long into the night (which in retrospect was likely 10:00pm). This is astounding to me for two reasons. First, I can only […]READ MORE
Do you care about your customers? It shows.
On a return flight from Saskatchewan I was fortunate enough to grab the last seat in executive class. At first glance the flight attendant appeared very prompt in her attention to her customers, quickly offering everyone a newspaper, water and a pillow. Intrigued by how quickly our attendant was serving customers I began to observe […]READ MORE
Interview with Kevin Price: Business Talk 1110 Houston
I was recently interviewed by Kevin Price from “The Price of Business” on Talk radio 1110 Houston Texas. The interview is brief and I thought you might enjoy it, you can listen to the interview here. Feel free to send me your comments and questions! © Shawn Casemore 2013. All rights reserved.READ MORE
Singular versus holistic
I’m still surprised when I stumble across an organization that formulates their entire organizational strategy around one idea. Businesses that have a singular rather than a holistic strategy, identifying for example “Growth” or “Acquisition” as their sole strategic objective, are either not taking the process seriously or they don’t understand the purpose of a well […]READ MORE
Principle or Cognition; What’s your preference?
Like many I have been following with interest the current fiasco that has brought the U.S. Senate to a standstill. Regardless of your political preferences there are some interesting dynamics at play that have reminded me of the importance of being an agile leader. You see there are two predominant leadership approaches which leader employ: […]READ MORE