Why focusing on individual performance can hurt you.
This article is as published in the July 2011 newsletter of the Canadian Supply Chain Sector Council. Building strong and effective teams is the focus of every successful sports coach. John Wooden once stated that the foundation of a successful team is based on five fundamental factors: industriousness, friendship, loyalty, cooperation, and enthusiasm. Building a […]READ MORE
Good enough is never enough.
Continuous improvement is just that, a continuous effort to instill improvement in process, people, and technology. Some clear signs that organizational continuous improvement is not at play include frequent witness to any of the following statements: “Everything seems to be working fine, why should I change?” “If everything appears to be running smoothly, why should […]READ MORE
The energy landscape is changing, but how will prices be impacted?
Ontario’s Green Energy Act continues to drive further diversification into the energy sector, as evidenced by the dozens of wind farms and solar panels which are prevalent on many Ontario farms and fields. With the reduction in electricity demand and the continued introduction of new sources of wind and solar power, the available generation exceeds […]READ MORE
Shawn’s supply strategy #1: How to compete solely on price – Part 2.
We spoke previously on strategies to compete for the attention of conglomerate price leaders such as Walmart. Recently I was speaking with a client who did not have production team meetings in place, yet was confused by the inconsistent output and lack of organization on the production floor. Developing and executing a business model that […]READ MORE
Going green shouldn’t place you in the red.
The awareness and evolution of environmental sustainability has provided numerous opportunities for organizations to market new products and services (or re-label and claim existing products as such) that are identified as eco-friendly. The fact is that many of these products are making false advertising claims as a means to increase market share and improve profit […]READ MORE
Racing to meet customer needs is not as productive as collaborating.
Collaborating with our customer is the most important step in developing a clear understanding of needs and eliminating the possibility of investing significant time satisfying wants. Collaboration is more than a congenial relationship, but working together to achieve a result that meets the needs of both parties. To build a collaborative relationship with a customer, […]READ MORE
Turning “no” into “yes”
Undoubtedly we have all met up with obstacles that stop us from pursuing our desired outcomes. This can be a frequent occurrence when dealing with suppliers, contractors, or employees. There are five ways to avoid a “no” response: Avoid beginning sentences with phrases such as, “can you,” “will you,” or, “I need you to.” Steer […]READ MORE
Stop digging a hole and focus on the bigger picture.
Following a recent snow storm we found a large area of our front lawn had been dug up. With the recent high winds, some areas of our lawn have grass visible and it appeared that our neighbor’s dog, Rex, believed that something of interest was just below the surface of our grass. With each new […]READ MORE
Forget coffee, unmanaged cost will stunt your growth
As we continue to hear about the reduction of the jobless rate and the continued growth of the economy, we will no doubt soon be bombarded with articles and reports on business growth. Many of these articles are based on the premise of investment versus cost cutting and containment. Thus was coined the popular phrase, […]READ MORE
A sale is based on a relationship, but not all relationships last.
I have found many sales professionals become unusually comfortable with large contracts over time, seemingly believing they have a “right” to the business. This is a dangerous trap, as it can create a strong sense of doubt in the eyes of the buyer. It is true that sales is based on building a trusting relationship, […]READ MORE